On Call is a procedural drama set in Long Beach, California, following veteran officer Traci Harmon (Troian Bellisario) and rookie Alex Diaz (Brandon Larracuente) as they navigate the challenges of modern policing. The series also stars Eriq La Salle as the tough and principled Sergeant Lasman, who has a complicated history with Harmon and is often clashing with her over career decisions. Lori Loughlin also stars as Lieutenant Bishop, a stern and authoritative figure who prioritizes justice but makes controversial choices that strain relationships within the department.

The cast did ride alongs with real police officers to prep for the roles. “That was sort of the foundation,” La Salle Told SciFi Vision during a recent interview with the press, adding that it was “extremely helpful.”

It was helpful to Loughlin as well. “One of my takeaways was we're all just humans, and I think that's one of the main things that we try to hit on in this show is that we're all just human beings doing the best that we can do,” explained the actress to the site, adding that the officers foremost want to “protect and serve.” She also noticed their relationships with the people in the community. “I was really surprised and touched to see that there's a genuine relationship between the cops and the community,” said Loughlin.

For more, watch the full interview below, and check out the series, now streaming on Prime Video.